Your personal information matters most to us. Here you will find complete and transparent details on how 188bets collects, uses, and safeguards your data.
188bets believes you should have full control over your personal information. The cards below outline our core data protection principles.
All your personal information is protected with SSL encryption. No unauthorised party can access your data.
We never sell or rent your personal information to third parties. Your data is used solely to provide you with our services.
Everything we collect and why is explained clearly in this privacy policy. There are no hidden practices.
You can update or correct your account information at any time. Our support team is always on hand to help with any corrections.
You are fully informed about which cookies we use and why. You have the option to disable non-essential cookies if you wish.
After account closure, your personal data will be deleted from our systems within the specified period, except where required by legal obligations.
This Privacy Policy applies to all 188bets services, websites, and mobile apps. By using the platform, you are considered to have automatically accepted this policy.
188bets is a trusted online betting and gaming platform in Bangladesh. We place the utmost importance on our users' privacy. This Privacy Policy details what information we collect, how we use it, and how we keep it secure.
When you use the 188bets website or app — whether you are opening an account, placing a bet, or contacting our customer support — certain information reaches us. You have the right to know how that information is handled, and it is our responsibility to be transparent about it.
This privacy policy is built in accordance with international data protection standards. We believe you should have full control over your personal information. Your data is safe at 188bets — that is one of our most important commitments.
188bets collects the following types of information. The specific reason behind each is explained in the sections below.
188bets collects information through various methods. In all cases, we ensure that data collection is limited to only what is strictly necessary.
| Collection Method | Data Type | Purpose |
|---|---|---|
| Registration Form | Name, Email, Mobile, Address | Account Creation & Verification |
| KYC Verification | ID Card, Photo | Age & Identity Verification |
| Payment Processing | Financial Account Information | Processing Transactions |
| Browsing Cookies | Device & Session Data | Improving Site Experience |
| Customer Service Contact | Conversation Data | Issue Resolution & Records |
| Third-Party Verification | Payment Gateway Data | Fraud Prevention |
188bets uses your personal information only for specific, legitimate purposes. We never use data beyond what is necessary.
We only send promotional emails or SMS with your explicit consent. You can withdraw this consent at any time from your account settings.
188bets does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the limited circumstances outlined below.
When sharing data with third parties, 188bets enters into strict data processing agreements. These parties may only use the information for specified purposes and have no right to use it for anything else.
188bets uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit certain features on the site.
188bets does not retain your personal information longer than necessary. Different retention periods are defined for different types of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Fraud Investigation |
| Customer Service Logs | 3 years | Service Improvement |
| Cookie Data | 30 days – 1 year | By Cookie Type |
| Marketing Consent | Until Consent Is Withdrawn | Proof of Legal Compliance |
Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.
Under 188bets' Privacy Policy, you have a number of important rights regarding your personal data.
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request the deletion of your data under certain conditions.
You may object to the use of your information for specific purposes.
You may request a copy of your information in a standard, portable format.
You can request to stop receiving promotional communications at any time.
To exercise any of the rights listed above support@188bets.click. We will respond to your request within 30 business days.
188bets uses industry-standard security technology to protect your data. Our security team monitors the platform 24/7 to prevent any unauthorized access.
In the event of a data breach, we will notify affected users and the relevant regulatory authority within 72 hours. Necessary steps will be taken promptly to minimize your risk.
Please note, however, that no organization can guarantee absolute security on the internet. Keep your password strong and never share it with anyone.
188bets strictly prohibits users under the age of 18. We never knowingly collect personal information from minors under any circumstances.
Age verification is mandatory during registration. If we become aware that information from a minor has been collected, the account will be closed immediately and all associated data will be deleted.
If a parent or guardian believes their child's information is held by us, please contact us immediately at support@188bets.clickto reach us. We will take prompt action.
188bets may update this privacy policy when necessary. We will notify you by email or app notification before any significant changes take effect.
Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.
The date of the latest update is always shown at the top of this page. We recommend visiting this page regularly to stay informed of any changes.
If you have any questions, complaints, or requests regarding this privacy policy, please get in touch with us. Our data protection team will respond to your message promptly.
Email: support@188bets.click
Use the subject line: "Privacy Request" — we will respond within 30 business days.
For more information on responsible gaming or account-related matters, visit our Responsible Gaming & FAQ page.
Read our privacy policy? Then go ahead and open an account with confidence and enjoy betting in a secure environment.